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Trades Operating Pack
Magna24/7 for HVAC

An HVAC CRM that works like your operation.

Heating and cooling service, maintenance agreements and system replacements.

Built for residential and light-commercial HVAC contractors with 1–50 techs.

Your operating flow
  1. 1Service request
  2. 2Diagnosis
  3. 3Estimate
  4. 4Dispatch or install
  5. 5Completion
  6. 6Invoice and maintenance follow-up
Industry CRM guide

What is HVAC CRM software?

HVAC CRM software keeps customer relationships, pipeline activity, communications, and day-to-day operating work connected for residential and light-commercial HVAC contractors with 1–50 techs.. Magna24/7 adds an industry Operating Pack so the workspace follows the terminology and process the team already uses.

For this Operating Pack, Magna24/7 keeps the shared CRM foundation connected while surfacing the workflow and operational areas shown on this page. That gives search, sales, service, people, and operations context one place to meet instead of turning the industry page into a generic contact database.

Inside the HVAC pack

The workspace starts with the operation — not a generic CRM menu.

Magna24/7 uses the Operating Pack to make industry-specific work easier to find and understand while keeping the shared platform underneath connected.

Customers & properties
Equipment & assets
Estimates
Dispatch
Technician workflows
Maintenance agreements
Invoices & payments
Service analytics
What the pack changes

Same Magna24/7 power. An HVAC operating experience.

Industry navigation

Your workspace foregrounds the operational areas your team actually uses.

Industry workflows

The pack organizes work around the real process from intake through completion and follow-up.

Roles & permissions

Access can be aligned to the people and responsibilities inside the operation.

Relevant KPIs

Dashboards and performance views focus on the numbers that matter for the selected pack.

Pack-aware automation

Forms, playbooks, AI context, documents, and actions can follow the installed Operating Pack.

One connected foundation

CRM, communications, telephony, documents, workforce, analytics, and AI stay connected underneath.

Operating Pack

How Magna24/7 is organized

Terminology, navigation, workflows, roles, dashboards, forms, playbooks, and industry operating tools.

Plan

How much capability you unlock

Your subscription controls available capability and limits. Upgrade without replacing your Operating Pack or relearning your workspace.

FAQ

Frequently asked questions about HVAC CRM software

What is HVAC CRM software?

HVAC CRM software keeps customer relationships, pipeline activity, communications, and day-to-day operating work connected for residential and light-commercial HVAC contractors with 1–50 techs.. Magna24/7 adds an industry Operating Pack so the workspace follows the terminology and process the team already uses.

What workflows does the Magna24/7 HVAC Operating Pack support?

The public HVAC workflow is organized around: Service request → Diagnosis → Estimate → Dispatch or install → Completion → Invoice and maintenance follow-up. The pack also foregrounds operational areas such as Customers & properties, Equipment & assets, Estimates, Dispatch, Technician workflows, Maintenance agreements.

How is the HVAC Operating Pack different from a generic CRM?

The core CRM stays connected underneath, while the Operating Pack changes navigation, terminology, workflows, forms, roles, dashboards, and operating tools so the workspace is organized around HVAC work instead of a generic sales menu.

Can a HVAC team keep the same Operating Pack as it grows?

Yes. The Operating Pack controls how Magna24/7 is organized for the industry, while the subscription plan controls available capabilities and limits. A team can change plan depth without replacing its industry structure.

Does Magna24/7 replace every specialized system used by HVAC teams?

Magna24/7 is designed to centralize the CRM and operating workflows shown on this page. A business may still use specialized third-party systems for functions that are outside its enabled Magna24/7 capabilities.

See Magna24/7 as an HVAC operation.

Start with the pack that matches your business and let the platform grow underneath it.